Frequently Asked Questions
How do I access a course or download?
What is the Burnout Busters Academy?
The Burnout Busters Academy (BBA) is a membership program especially for burned out, exhausted moms of kids who struggle with intense emotional and behavior issues associated with Reactive Attachment Disorder, fetal alcohol exposure, early childhood trauma, or other mental illness.
Admission is only open a few times per year. To learn more about the program and join our waiting list, visit this page.
We’d love to have you join us when admission opens again.
How do I change my username or password?
Unfortunately, once a username has been chosen, it can’t be changed. If you have forgotten your username, contact email@example.com with FORGOT USERNAME as the subject.
Passwords can be changed by clicking the “Change Password” link either on the sign-in form or below your profile information on the “Home” tab of the account page.
How do I change my contact information?
How do I cancel my membership?
We’re sad to see you go, but we understand.
To cancel your membership, go to the “Subscriptions” tab on your account page. Click the “Cancel” tab next to the item you wish to cancel and follow the instructions.
To ensure your cancelation request is processed through the system appropriately, please submit your request at least 48 hours prior to your next billing date.
Cancellation requests can be submitted at any time during the billing cycle. You will still have access to your account and membership until your next billing date, even if a request has been submitted.
We’d love to hear your feedback and what we can do to improve the program or make it more suitable to your needs. Contact firstname.lastname@example.org to share your feedback.