Coaching Service Agreement

Note:  As not all descriptive text is included in email you will receive, you are encouraged to download a copy of the printable blank contract for your reference and records.

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Client Information

Service Description

This agreement is entered into by above named “Client” and Coach Diana Whiteheart, dba Serenity Links Coaching, LLC (“Coach”) whereby Client agrees to hire Coach to provide professional coaching services for Client according to the terms outlined below.

Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in which we will work together to help the Client to maximize their own personal potential, clarity, and direction and gain skills designed to lead to personal growth and healing, improved family relationships, and more effective parenting.

Service Options

Kickstart Change Program: 4-week starter program designed introduce the first four critical topics essential to the process of creating lasting change. Curriculum includes 4 video trainings with application assignments and 4 private coaching sessions to help you apply what you learn to your unique situation. Each session will correspond with the video training materials and will cover predetermined topics related to safety, parent burnout, impact of trauma, and therapeutic parenting (in that order). Sessions can be recorded for later playback upon request. All sessions must be used within 5 weeks of contract date.

Changemaker Individual Coaching Program: 6 month contract for one parent only . Package includes weekly or bi-weekly 1:1 private individual coaching sessions held via video conference or phone. Frequency is determined by client preference. Package also includes unlimited between session support, goal and progress tracking, access to all available premium courses and parent support groups, and regular progress checks. Sessions can be recorded upon request. Contract valid for 6 months from date of contract submission.

Couples Coaching Program: Package includes up to 6 joint sessions with both partners present, 8 individual sessions per partner, and 2 flex session that can be used either as individual sessions by either partner or joint sessions with both partners present. Sessions are held weekly or biweekly based on client preference and includes unlimited between session support, goal and progress tracking, access to all available premium courses and parent support groups, and regular progress checks. Sessions can be recorded upon request. All sessions must be used or forfeited within 6 months of contract submission date.

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Coaching Policies and Agreements

Client understands and agrees to abide by the following:
Client is aware of how the coaching process works, the duties, expectations, and responsibilities of both the Client and the Coach, along with the confidentiality and financial policies. Client agrees to abide by all terms, conditions, rights, and responsibilities as outlined. Client is also advised to review the Privacy, Terms of Use, and Disclaimer policies located in the website footer (bottom of page.)
Client is free to discontinue coaching services as any time, though monetary refunds or termination of future payments still due may or may not be issued. See "Coaching Policies and Procedures" for refund policy details.
Diana is a professionally trained parent, family, and life coach. She is not acting as a psychotherapist and does not purport to offer any medical or mental health care, including diagnosis, treatment, or therapeutic intervention for such conditions.
Coaching does not diagnose, prevent, cure, or treat any mental disorder or medical disease. Client also understands that coaching is not a substitute for professional advice offered by qualified legal, educational, mental, medical, or other professionals and will see independent professional guidance as needed for such matters.
By participating in coaching, it is understood the Client is fully capable and responsible for making their own choices and decisions, including how they choose to use or implement the tools, recommendations, and information received through coaching. Client is free to accept or reject any information or suggestions offered by Coach and/or Serenity Links Coaching, LLC. Coach is not and will not be liable for any action or inaction, or for any direct or indirect result to the Client.
The results Client will experience are largely determined by the amount of time, effort, and energy the Client is willing to put forth. As such, Coach cannot guarantee individual results. The Client will, however, create powerful results for themselves and their family by having the courage and determination to take the action steps required to move their life forward.
Client is committed to providing honest, truthful, accurate, and factual information to Coach according to the best of their knowledge and ability.
Use a mouse or finger on a touch screen to sign.
Client agrees that their electronic signature above is equivalent to an original handwritten signature and creates a legally binding contract between the Client and Coach.
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